Monitoring is a topic most IT teams talk about, but often implement incorrectly. When people hear “monitoring,” they usually think of a software tool, a dashboard, or red–green alert screens. However, monitoring is not just a set of tools or charts.
The real value of monitoring lies in detecting issues before users notice them and taking action proactively.
As IT infrastructures grow and diversify, asking “is everything working?” becomes meaningless. Modern infrastructures simultaneously include physical servers, virtualization platforms, network devices, firewalls, access points, and dozens of software systems running on top of them. Mail servers, file servers, camera systems, web applications, industry-specific business software… all must stay operational at the same time. This is where monitoring comes in: identifying issues before they fail.
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